Getting started with your new plants
When your plants arrive
Your plants have been packed with great
care to insure their safe arrival.
It is important to remove your plants from all
packaging as soon as you receive them.
Please be gentle when unpacking.
Inside the box is your packing list and your
plants. Check your plants against your list as
you remove them.
Because your plants have been in a dark box
for between two and four days, it is best to set
them outside in filtered light for a couple of
Avoid exposing them to drying winds or
freezing temperatures. This resting period
allows the plants to adjust to their new
Our three-inch potted plants are held in
place by a cardboard tray that holds six pots.
At the top of this tray, on either end,
is a convenient finger hole to help
you remove the tray from the box.
Next, you will need to snip the masking tape
which holds the tray together. Now your pots
are free, but still have collars on the tops of
the pots. Remove these carefully so as not to
damage tender stems.
Unpacking plug trays
Plug trays should be removed from their box
immediately. No cardboard or paper should
remain on the plugs. Occasionally plugs will
"pop" out during shipping. If this happens,
either plant immediately or gently coax the
plant back into its cell.
As long as the plants do not dry out, there is
no hurry to transfer them to the ground or
When you are ready to plant
Early spring growth can be particularly
susceptible to sunburn. Bay trees are a good
example of a plant that should not have its
tender foliage exposed to direct sunshine.
To avoid exposing the roots to bright sunlight
and damaging winds, have the holes in your
garden or the soil in your container ready for
your new plant before removing from pot.
Removing the plant from its pot
Before you try to remove the plant, make sure
to water it. To remove the plant from its pot,
gently squeeze the sides of the pot. Then,
holding the pot with one hand, take the other
hand and, with your palm down, place your
fingers on either side of the stem. This gives
the stem some support and protection as you
then turn the pot upside down and remove the
plant. Do not disturb the roots.
Planting your new plants
Bury the root cube completely to the same
depth on the stem as it was in the pot.
(Tomatoes are an exception to this
and may be buried to the top set of
leaves which will allow them to form
Water well. It takes three or four
weeks for roots to establish into the
soil around them. During this time
the root cubes need to stay moist.
If you are planting in the ground, a
three to six inch layer of mulch will
help to conserve moisture and
improve the fertility of the soil. Leave
a two to three inch air space around
all new plants.
If you are transplanting into a larger
pot, choose a container that has at
least a one gallon capacity. If you
don't have a gallon pot, use a gallon
container to measure your soil. Each
plant will need its own gallon of soil.
It is preferable to plant only one
variety per container. Potting soil
should not be too fine and should
contain larger particles. Adding one
part perlite to three parts potting soil
will improve the potting soil's
drainage. An organic fertilizer should
be thoroughly mixed into the soil.
Moisten this mix before planting.
Never use dirt from the garden or
yard in a container.
Frequently asked questions about new plants
Will I have to bring the plant in for the
First determine your growing zone. There is
a chart at our website for this. Then check
the zone the plant is rated for. Each plant
has its own page on our website with the
zone rating in its description. It is also on
the pot you receive. A zone 5 plant, for
example, should over winter in zones 5 –11.
Choose plants suited to your winter time
temperatures or treat them as annuals.
How much sun or shade does my plant
Most of our plants take about 6 hours of sun
a day. Plants grown in really hot summer
areas can sometimes benefit from afternoon
shade. When a plant does not receive enough
sun it will grow lanky.
What can my plant be used for?
This is the fun part of growing herbs and
useful perennials. Each plant on its web
page is marked for its use, for instance, C
for culinary and M for medicinal.
Will my plant die back or stay green all
When a plant dies back, it is marked with an
H for ‘herbaceous’. When it is ‘evergreen’ it is
marked with an E. These designations
assume this plant is hardy in your zone.
Can I grow my plants indoors?
The plants we sell are outdoor starter plants
and may not do well when held in the house.
Plants need fresh air and sunlight.
Beneficial insects and organisms outside
help keep plants pest free and healthy. It
seems bad bugs have no trouble finding
indoor plants but good bugs do.
Why is my tomato plant missing its top?
We often pinch the top out of the tomato plant to help
it branch out and grow more tomatoes!
How big will my plant get? Or, how far apart should
I space my plants?
With the exception of ground covers, the general rule
is that plants will get as wide as its gets tall. Mature
heights are listed on the pot and at our website.
How often should I water?
This depends your soil and other cultural conditions.
The most important thing is to water to the depth of
the root zone. Soil should be moist, well drained and
not soggy. The first four weeks are critical.
What does it mean to waive my warranty?
We begin guaranteed shipping in the spring after all
danger of frost has passed in your area. However, we
do give you the option to waive your warranty and
have in stock plants sent sooner. This means that you
have no recourse if the plants arrive in poor condition
or do not do well for you. The only guarantee you have
is that we have sent the correct plants.
What is my guarantee?
You have 7 days from the date of arrival of your plants
to notify us of any problems caused in shipping. All
issues need to be reported to us by email at
We do not guarantee plants once they are removed
from their containers . Because traveling is hard on
plants, there may be some yellowing, loss of leaves or
slight wilting. In spring, you may notice fungus gnats
in the box. These are the same flies that appear on
rotting fruit. They are naturally occurring and feeding
on the organic matter in the soil. They usually
disappear when plants are transferred outdoors.
For answers to more questions, check out our frequently asked questions page, or search for your plant to find specific information about it.
We hope you enjoy your new plants!