(Note that your cart or selected plant list is
shown below this information)
HEAT WARNING FOR AREAS REACHING NEAR 100 OR
OVER! IF YOU ARE IN AN AREA THAT IS EXCESSIVELY HOT, YOU WILL
NEED TO TYPE "WAIVE WARRANTY" IN THE COMMENT BOX ON THE ORDER
FORM.
We have now entered seasonal shipping. All customers outside of
California, Florida and Hawaii will need to waive their warranty to get
plants before their last frost.
- Seasonal guarantee and delayed ship dates: We ship with
a guarantee year-round to California, Florida and
Hawaii. Between January and May orders placed from OTHER STATES
will be scheduled to arrive after the last frost date in your
area. You will receive a notice in your email stating your
expected ship date.
- California, Florida and Hawaii shipping options:
If you are located in California, Florida, or
Hawaii and you wish to receive plants right away, please
make sure the items you order are in stock. Between
January and May all items are available to order but are not
necessarily in stock because we are taking back orders for
spring delivery. If you are in one of these states but wish
to receive plants later in spring, please type "Spring
Delivery" in the comment box (on the address page of the
order form).
- Shipping options for other states: If
you are NOT in California, Hawaii or Florida, you have 2
options:
- Option 1 - delay shipping until spring
(default): Place an order now and have us
schedule the order for spring (after the last frost
date in your area). If you indicate nothing in the
comment box, this is the way your order will be
handled. We will email you shortly after you order
with your expected spring shipping date.
- Option 2 - waive your warranty: Waive your
warranty and have plants shipped right away.
This is only available for in-stock items, so please
make sure the items you order are in stock.
If you choose to do this, you will need to type "WAIVE
WARRANTY" in the comment box (located on the
address page of the order form).
- Minimum order of 6 plants: Due to the way we ship, we have a
minimum order of six plants. It can be any six plants ( a mix or all the
same). You may order any number of plants over 6. Your best shipping value comes in ordering
a full box. We have boxes that hold 6, 12, 18, 24 or 36.
- Email: You should receive a receipt in your email once you
place your order. If you don't see it, please be sure to check your spam
or junk email filter. We never share or sell your information.
- Changes to orders: Please check your order carefully before
you place it. Once it is placed we are unable to change or add to it. We
can correct addresses. Email us with your corrections as soon as
possible.
- Our warranty: During this difficult time, our
incredible staff is working hard to keep you stocked with amazing
organic herbs, veggies and flowers. And, we are continuing to ship,
however, UPS may run into some time issues delivering your package. We
are sorry but we cannot be responsible for shipping costs or damaged
plants caused by these delays. You will
receive a tracking number in your email. We think it is prudent to track
your package. Thank you for your support. You have 7 days from the date of arrival of your
plants (assuming an on time delivery and that you have not waived your
winter time warranty) to notify us of any problems caused in shipping. We will either send
replacements or a refund, depending on the circumstances of the problem.
Refunds under 5.00 are issued as store credit. Refunds over 5.00 are issued as a
credit back on your card or as store credit, whichever you prefer. Plants are not
returnable. Read more about our warranty and other shipping details here.
You are
currently in your PLANT SHOPPING CART. You can also visit your PLUG TRAY CART.
We use separate carts (and different kinds of boxes) for potted plants and plug trays to insure safe arrival of your purchases.
