Please read the information below BEFORE you place your order.
(Note that your cart or selected plant list is
shown below this information)
If you are in an area that is consistently in the 100's
or if the route taken to get to you is consistently in the 100's, you will need to
waive your warranty in the comment box on the order form.
- Minimum order of 6 plants: Due to the way we ship, we have a
minimum order of six plants. It can be any six plants (a mix or all the
same). You may order any number of plants over 6. Your best shipping value
comes in ordering a full box. We have boxes that hold 6, 12, 18, 24 or
36.
- Email: You should receive a receipt in your email once you
place your order. If you don't see it, please be sure to check your spam
or junk email filter. We never share or sell your information.
- Order Changes: Please check your order carefully before you
submit it. We are unable to make changes to it after you place it.
- Our warranty: During this difficult time, our
incredible staff is working hard to keep you stocked with amazing
organic herbs, veggies and flowers. And, we are continuing to ship,
however, UPS may run into some time issues delivering your package. We
are sorry but we cannot be responsible for shipping costs or damaged
plants caused by these delays. You will
receive a tracking number in your email, we think it is prudent to track
your package. Thank you for your support. You have 7 days from the date of arrival of your
plants (assuming an on time delivery and that you have not waived your
winter time warranty) to email us with any problems caused in shipping.
We do require a photo of the shipment. We will either send
replacements or a refund, depending on the circumstances of the problem.
Refunds under 5.00 are issued as store credit. Refunds over 5.00 are issued as a
credit back on your card or as store credit, whichever you prefer. Plants are not
returnable.
Read more about our warranty and other shipping details here.
You are
currently in your PLANT SHOPPING CART. You can also visit your PLUG TRAY CART.
We use separate carts for potted plants and plug trays to insure safe arrival of your purchases.
